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WARRANTY & GENERAL POLICIES

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Safe Shopping - 100% Guaranteed!

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Equipment Warranties

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Return Policy

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Shipping

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Hours of Operation

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Billing & Shipping Address

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Directions Tele-Movers

 

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Fax #

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Product Availability

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Privacy Policy

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Payment Options

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Service Highlights

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Misc. Information

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Email - Contact Us

 

 

Safe Shopping - 100% Guaranteed!

You are 100% protected against credit card fraud when you shop online at .  If you are still uncomfortable shopping online, you have the following options;

Order by phone (toll-free)   8 0 0 - 3 3 6 - 4 8 6 4

utilizes SSL (Secure Socket Layer) Technology during the checkout process.  SSL encrypts credit card information so it can only be read by Tele-Movers.  

 

 

 

Equipment Warranties

Manufacturer warrants that the products sold hereunder will be free from defects for a period of 1-Year for NEW equipment, 90-days for refurbished equipment from the date of purchase.  Under this Limited Warranty, buyer is  entitled to Advance Replacement of NEW products for 1-Year, refurbished products for 90-days from the date of purchase.  Upon receipt of Advanced Replacement equipment, buyer shall be responsible in returning defective product still covered  under this warranty within 15 days.  

Defective equipment that is not returned will be considered an additional purchase and buyer will be billed accordingly.  All returns must have an RA (return authorization).  Please complete the RMA FORM prior to shipping equipment back to Tele-Movers, Inc. - N39190 Gavel Rd. - Whitehall, WI 54773

   does not warrant against damages or defects arising out of improper or abnormal use or handling of the products or against defects or damages arising from improper installation.

products carries a special warranty.  Please go to  TELEDEX WARRANTY INFORMATION.

products 3-year warranty.

products  2-year warranty

 

   Shipping

Most orders placed by 3:00 pm Central Standard Time  (Monday - Friday) are shipped same day via UPS, FedEx or DHL depending on the type of service and delivery location.  A tracking number is available within 24 business hours of placing your order.

Orders placed directly on our website are scheduled to be shipped via GROUND service and delivered  within 3-7 business days.

For EXPRESS Shipping (overnight & 2-day)  please note in the "comments" field when placing your order that you need Overnight, 2-day, etc.  Your credit card will be adjusted accordingly for the additional shipping charges.

Our central location is based out of Wisconsin.  Most of our equipment will ship out of Wisconsin but in some cases certain items may be shipped from our other remote warehouses, located throughout the United States and Canada.

currently ships within the United States and Canada.  Customers requiring shipments to Canada are responsible for any additional Canadian customs, taxes and or tariffs.  Additionally, shipments to Hawaii/Alaska will be shipped via 2 or 3 day air.  Shipping charges may be adjusted to reflect this additional cost.

We reserve the right to choose the most effective form of shipping for your order.  If you already have an account with a shipper and you would prefer to use your shipper account number, contact us with your account number or you may note in the "comments" field during the order process for this request.  

GO TO ORDER TRACKING

 

Product Availability

All items listed on our website are available.  Please note that "large quantity" orders of 10 or more can have an affect on availability.  We will inform you within 1 hour if any items in your order prove to be unavailable.

 

 

 

 

Return Policy

WARRANTY RETURNS;   Please refer to EQUIPMENT WARRANTIES.

NON-WARRANTY RETURNS;   A 15-20% restocking fee will be assessed.  Returns must be made within 30 days of invoice date.   Shipping is the responsibility of the buyer.  All returns must have an RA (return authorization) number issued by a customer service representative.  

Merchandise that is shipped and refused will be subject to a 10% restocking fee.   Shipping and handling charges are non-refundable.   If you wish to cancel your order prior to shipping, please call as soon as possible at 800-336-4864.   No charges will be posted for cancellations that are made prior to processing and shipping.

does not warranty damages or defects arising out of improper or abnormal use or handling of the products or against defects or damages arising from improper installation.

Ship ALL returns to:      

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N39190 Gavel Rd.

Whitehall, WI 54773

800-336-4864

 

 

Privacy Policy

. has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Web site: Tele-Movers, Inc.

While you are browsing our site, does not request any personal information or collect any information that personally identifies you or allows you to be personally contacted.

Since we do not collect any personal information on this Web site, we do not share any personal information with any third parties nor do we use any personal information for any purposes.

Additional information is required for when a purchase is made which allows  us to service your order quickly and accurately.

Hours Of Operation / Billing & Shipping Address / Fax #

We are open for online shopping 24 hours a day.  If you have a question, comment or suggestion please contact Customer Support by emailing support@Tele-Movers.com.

Our phone support hours are Monday thru Friday - 8:30 am - 5:00 pm (central standard time)

Billing & Delivery Address;  

N39190 GAVEL RD.

WHITEHALL, WI 54773

        

Toll Free:    8 0 0 - 3 3 6 - 4 8 6 4

 

 

Payment Options

No sales tax on ALL orders shipped outside of Illinois.

 

   

 

Service Highlights

Online Ordering with Same Day Shipping on most orders

Economical UPS ground shipping

Overnight Shipping Available on Phone Orders Only

1-Year Warranty on NEW equipment (Some products may carry more than 1 year)

90-Day Warranty on Refurbished or Remanufactured equipment

 

 

Misc. Information

 

Dun & Bradstreet

79-207-1177

Federal Tax ID

36-3781989

Better Business Bureau

Member; Chicago & Northern Illinois

 

Contacting The Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

info@telemovers.com

 

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